Answer every call.
Capture every order.
KOTA answers restaurant calls during rush—takes orders and reservations, then sends confirmed details to your team via Cloud Printer or SMS.
The Problem
- ×Missed calls during rush hours
- ×Staff stuck on the phone instead of serving customers
- ×Wrong or missed items leading to refunds and bad reviews
- ×Only one call can be handled at a time
- ×Language barriers cause misunderstandings and slow service
The Outcome
- ✓Calls answered automatically, every time
- ✓Orders captured consistently with confirmation
- ✓Staff stays focused on in-person service
- ✓Handles multiple calls at once
- ✓Supports English and Mandarin
No POS integration required. Orders delivered via Cloud Printer or SMS.
How it Works
Simple call handling that fits your current workflow.
No POS integration required. Orders are delivered via Cloud Printer or SMS.
1.Answer
KOTA picks up instantly when staff is busy
2.Confirm
Repeats back items and details to reduce mistakes
3.Deliver
Prints a kitchen ticket via Cloud Printer (or texts your team)
Setup is fast: forward your phone line → choose delivery → go live.
Built for
Restaurants
Handle every type of call that comes into your restaurant, organized seamlessly.
Phone Orders
Captures items, modifiers, and customer info—confirmed with 100% accuracy.
Reservations & Waitlist
Coming SoonBooks reservations and manages waitlist requests dynamically.
Menu & Allergens Q&A
Answers complex allergen and ingredient questions instantly based on your custom menu data.
Hours, Location & Parking
Stops repetitive logistical calls during rush hour.
Catering Inquiries
Collects group sizes, dietary restrictions, and dates, routing them directly to your event manager.
Order Status & Timing
Eliminates 'is it ready yet?' calls. Gives real-time status updates based on your prep times.
Built for
Reliability
KOTA doesn't guess. Smart guardrails ensure orders are perfectly captured, or instantly escalated to your team.
Human Fallback
Handoffs to staff when confidence is low or complex questions arise.
Full Transparency
Every call is transcribed and logged. Review exactly what was said.
Custom Guardrails
Enforce strict rules for 86'd items, custom hours, and required upsells.
Speaks Your
Customers' Language
Never lose a massive catering order to a language barrier again. KOTA seamlessly detects and switches languages instantly.
Want to see it handle your restaurant calls?
Get a demo—see how KOTA captures orders during rush